Medical Records & Forms

Medical Records Requests

Sensenbrenner Primary Care outsources our Release of Information process to Vital Records Control (VRC). There are two options to complete a request:

  • Complete your request entirely online through VRC’s online platform using the link below
  • Stop by in person and complete a HIPAA authorization form

Why use VRC? Through the online patient portal, you can safely request your medical records, track a request, or download records. The entire process is completed online without leaving your desk.

Medical Record Requests

Request Medical Records

For technical support, you may contact VRC directly at 205-319-2100 or  Support is available 8 am to 5 pm, Mon – Fri, exclusive of Holidays.

To follow up on the status of your medical record request, you may contact VRC directly at 205-319-2100 OPT 1 or by email at  Vital Records Control follows the HITECH Rule for patient fees when fulfilling Medical Record requests. Fees are in accordance with state and federal guidance. An invoice is sent directly to the requestor. Please note it may take up to 30 days to process your request.  You will receive notification regarding this access request no later than 30 days from the date received. There are limited circumstances in which your request may be denied. Certain denial decisions may be reviewed at your request.

Sensenbrenner Forms

Completion of forms requires administrative time to gather data, physician time to review and time to complete the form. We have an established form completion policy. We are not obligated to complete these forms. We reserve the right to refuse to complete any form. If records are requested, in addition to a completed form, then the form will be sent from our office once payment has been received from the company requesting this information. No forms or records will be sent to a third party without a signed release from the patient.

8821 Blakeney Professional Drive
Charlotte, NC 28277
Ph: (704) 887-1101
Fx: (704) 887-1102

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