To follow up on the status of your medical record request, you may contact VRC directly at 205-319-2100 OPT 1 or by email at imaging-bhm@vitalscanllc.com.  Vital Records Control follows the HITECH Rule for patient fees when fulfilling Medical Record requests. Fees are in accordance with state and federal guidance. An invoice is sent directly to the requestor. Please note it may take up to 30 days to process your request.  You will receive notification regarding this access request no later than 30 days from the date received. There are limited circumstances in which your request may be denied. Certain denial decisions may be reviewed at your request.